Tutorials

We know you may need some help. Use our tutorials to guide your experience with our products.

How to Activate Your Debit Card

Use these steps to activate your card using any of our ATM machines.

How to Change your Language

Use this feature to change the language in the app to your local language.

How to Change Your Mobile ID

Your Mobile ID is used to initiate Peer-to-peer transfers between yourself and any other customer using the BOSVG Online Banking Platform.

How to Transfer to Your Accounts

This can be used to transfer funds between accounts on your online banking profile.

Updating Your Security Questions

Your security questions are used when you need to reset your password.

How to Change Your Login Alias

Your Log In Alias can be used instead of your User ID to log on to the online banking platform. Whereas your User ID cannot be changed, the Alias can be changed to something that is more familiar to you. Use this video to see how this can be changed.

How to Set Up Alerts

This allows you to get alerts for specific transactions.

How to pay a Merchant

Pay your bills and your BOSVG credit card

UPGRADES TO OUR ONLINE BANKING PLATFORM-CLICK HERE

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